Service & Support You Can Rely On

For technical support call 888-CE-CHNSO (232-4676) or submit a Service Request

At CE Elantech, service is more than a department; it’s a core part of who we are.

Our Service team brings over 60 years of combined analytical instrument maintenance experience, supporting laboratories across environmental, industrial, academic, and research settings. Every CE Elantech Service Engineer is factory trained on the instruments we represent, ensuring installations, maintenance, and troubleshooting are performed to manufacturer standards.

From installation and calibration to preventive maintenance and long-term support, we work closely with customers to keep instruments running reliably and data flowing with confidence. We pride ourselves on clear communication, thorough follow-ups, and leaving every lab clean, compliant, and ready to operate.

When you work with CE Elantech, you gain a service partner committed to your lab’s success - today and long after installation.

Service Contracts
  • Annual Preventative Maintenance visit to keep your analyzer in great running condition.
  • Unlimited emergency visits.
  • Includes ALL non-consumable parts needed for repair (including the furnace heating element).
  • Unlimited telephone technical support. (Monday – Friday, 9am – 5pm EST)
  • FREE Autosampler Piston Refurbishment/Cleaning
  • FREE training on operation of FlashSmart for all users at our laboratory facilities.
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